Last Updated: 12th March 2025

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Brodha Health is committed to safeguarding the privacy of individuals who engage with our services. This Privacy Policy outlines how we collect, process, and protect personal data through our website, [www.brodhahealth.com], and affiliated digital platforms.

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Scope of Services

Through our website, users can access a range of services, including but not limited to:

• Connecting with expert medical consultants

• Seeking second medical opinions

• Telemedicine consultations

• Identifying and selecting suitable hospitals

• Treatment recommendations across various specialties

• Alternative wellness therapies including Ayurveda

• Health assessments and diagnostic packages

• Information on medical insurance

• Travel assistance, including visa facilitation and airport transfers

• Accommodation booking for patients and caregivers

• Career opportunities in the healthcare sector

• Patient feedback and support services

• Secure payments and refund assistance

Our services may be expanded or updated as per Brodha Health’s discretion.

 

Exclusions from This Policy

This Privacy Policy does not govern:

• Information shared with us via offline channels or through third parties.

• Data collected for purposes beyond website usage.

• Health records and medical consultations facilitated by healthcare providers.

 

Information We Collect

Personal Data

Brodha Health may collect personal information, including:

• Name, contact details, and demographic data

• Health-related information relevant to requested services

• Geographic location data

• Payment and transaction records (if applicable)

• Any other information voluntarily shared with us

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Automatically Collected Data

To enhance user experience and improve our services, we may collect:

• IP addresses, device details, and browsing behavior

• Website usage analytics (e.g., pages visited, time spent)

• Technical logs and diagnostic information

 

Use of Information

We utilize collected data for:

• Delivering and improving our services

• Customizing user experience and providing relevant recommendations

• Processing payments and transactions

• Communicating updates, offers, and notifications

• Ensuring compliance with applicable laws and regulations

• Enhancing security and fraud prevention

 

Data Sharing & Disclosure

Brodha Health may share user data under the following circumstances:

• With healthcare providers for service facilitation

• With trusted third-party service partners under confidentiality agreements

• When legally required to comply with regulations or respond to legal requests

• In case of business restructuring, mergers, or acquisitions

 

User Rights & Data Control

Users have the right to:

• Request access to their personal data

• Modify or correct inaccurate information

• Withdraw consent for data processing

• Request deletion of personal data, subject to regulatory limitations

• Submit grievances related to data handling

 

Data Security & Retention

Brodha Health employs industry-standard security measures to protect user data from unauthorized access, misuse, or loss. Personal data is retained only as long as necessary for service delivery, compliance, or legitimate business purposes. Data deletion follows regulatory timelines.

 

Cross-Border Data Transfers

If user data is transferred outside their jurisdiction, we ensure compliance with relevant data protection laws and apply necessary safeguards.

 

Third-Party Links & Services

Our website may include links to external sites. Brodha Health is not responsible for the privacy practices of third-party websites.

 

Policy Updates

We may update this Privacy Policy periodically. Users will be notified of significant changes that impact their rights or require additional consent.

 

Contact Us

For queries or concerns regarding this Privacy Policy, please contact us at [privacy@brodhahealth.com].

By using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our platform.

 

Disclaimer: Brodha Health does not provide medical advice, diagnosis, or treatment. All services are for informational and facilitation purposes only. We strongly discourage unauthorized replication of our content and will take appropriate legal action to protect our intellectual property.